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Development as Community Strategy

Posted first on the blog of the Edmonton Community Development Company, where I am the Executive Director

In my first three months as the executive director of the Edmonton Community Development Company, I estimate I have had over 100 meetings, most of them being one to one conversations or small group discussions about the communities in which people live and/or work. We talked about community aspirations, community pain, and the plethora of ideas people and groups have and are working on to strengthen communities, in particular the people who reside in them.

I believe that change begins with conversation and that we must have conversations with others who see possibilities others don’t and who view challenges through a diversity of lenses.  One of my major goals has been – and will continue to be – understanding others, understanding what drives them, why they see the solutions they see, and also understanding our differences, and yes, our disparate perspectives on community change. Understanding one another may not always lead to agreement, but I daresay agreement is nigh impossible if we do not understand one another.
meeting-icon-clean1I also believe, based on my experience, understanding our differences is the only way we can resolve them. It’s not easy, is it? After all, don’t we come across others whose ideas rankle us, who advocate for actions we believe are misguided or just plain wrong? The challenge is how to hold up our difference and then work with them in order to find ways for us to move forward together. Roger Martin, who wrote the Opposable Mind, talks about how effective leaders are able to hold opposing ideas simultaneously in their minds and then work with them to foster new or better ideas and courses of action. His research indicates the importance of Integrative Thinking as a key approach to not settling on decisions that are the result of either-or choices. I infer that either-or choices are what create and sustain divisiveness and cause encampments based on rigid ideology.

I work in an environment steeped in history about, and memories of, community development – or in the context of my work, community economic development – that were driven by narrow self-interest or an inflexible devotion to a particular focus that did not gel with others. In the Boyle-McCauley neighborhood, we see how development has impacted area residents. These neighborhoods are where an inordinate percentage of housing stock is social housing, special needs housing, and shelters. The impacts of a high number of human service institutions also being located in these neighbourhoods are significant. Not only do residents experience the symptoms of homelessness (drugs, needles, drunkenness, human waste, vandalism, etc.), the high incidence of these realities deter others from developing businesses or market housing or from otherwise investing in urban core neighborhoods.

nymyism

I have met with and talked with many residents of urban core neighbourhoods and I have not heard anyone suggest that services to the homeless or to others who are living in poverty should not exist. What I do hear is that residents want balance. They want Edmonton as a whole to share the responsibility of addressing social problems. They do not feel they should have to take on the lion’s share of hosting solutions to these problems. I think that’s fair. It is not about Nimbyism and frankly it is not about moving residents to a culture of Yimbyism (i.e. Yes in my back yard!). Nimbyism is typically a pejorative term that those wanting to do development assign to their opposition. It becomes  a broad brush stroke used to paint those who disagree with development as unreasonable, self-serving if not selfish. It fosters a stereotype that avoids the underlying issues that I suggest are worthy of address. Is there not rationale at times for those who do not want a development in their back yard?

And Yimbyism. Here is the risk: that this term reflects a movement to persuade residents to say “yes” to development that they do not want. I recall attending a workshop put on by a group with community engagement expertise. They were promoting how to get residents to say “yes” to development. Without going into all the content, it felt to me like the workshop was more about persuasion, if not manipulation, when community engagement should be about seeking common ground. I realize purists will say this is the purpose of Yimbyism; however, my warning is that all of this could become nothing more than two ideas in opposition to each other that focus more on getting to what “I” want than to what “we should do together.”

Development should be a community strategy, not just the strategy of entrepreneurs. In the context of my work, development in a community should not be what I think it should be. I see my role to be one that is centered on understanding what community wants and what community wants is not just about aspirations, it is also about addressing the pains that community residents are experiencing. What I have been hearing from all those I am meeting and talking to has reinforced my belief that communities require and deserve strategic development in their areas of town.

Here are some examples of what I mean:

Many, if not most, urban core neighbourhoods are lacking in anchor institutions or businesses like mainstream grocery stores, financial institutions. child care, and so on. Many of their main streets suffer from boarded up or dilapidated store fronts or empty lots. In areas of town where lower-income people live are where pawn shops, pay-day lending businesses, and other businesses abound that deliver costly services or products (e.g. mini-marts) to people who face daily financial struggles. Sometimes there are bars along the main street in which drugs are sold and other crimes occur. What residents are telling me is that want help in re-developing empty store fronts, help with building on empty lots, and help with getting rid of unwanted gathering places where crimes take place. They want the development we undertake to be strategic, to address problem properties and reinvent those spaces into developments that not only reflect community interests and aspiration but that result in creating more possibilities for future development.

Food security is a common theme I am hearing about. Residents do not want to live in food deserts. They want more choice than the unhealthy foods offered by mini-marts at expensive prices. They want opportunities to grow food and to see in their neighborhoods the social, health, and economic impacts of a farmer’s market or opportunities to create local enterprises that contribute to enhanced food security. They want to see more jobs in their neighborhoods and more housing that attracts new residents to their part of town.

Residents are telling me they want us to be strategic about what properties we purchase and redevelop. They want us to  redevelop boarded up homes or repurpose a dwelling that takes advantage of its tenants. They want development that adds to the possibility of young people or people of modest means to actually be able to own a home.

The Edmonton Community Development Company was not created just to do development. It exists to be a strategic developer that does its best to act on community needs and interests. Residents don’t want us to come into their neighborhood to sell them our solutions. They want us to work with them to foster development that enriches their lives as a community. And that is exactly what we are committed to doing.

Yeah, I know. We won’t please everyone. There will be limits to what we can pull off, but we are going to try. I promise.

Some Days Are Rich!

Some days are rich. I meet and talk with incredible people, people working hard to make positive change in their (in our) community. Yesterday I met with a delightful woman who is working with others to craft innovative approaches to ending racism. Ending racism is one of the game-change strategies of End Poverty Edmonton. Can you imagine how much better life would be if people celebrated our differences rather than lashed out at them?

I met with another inspiring woman who is leading major development in our city, dedicated to creating change with a clear commitment to, and passion for, doing so in ways that respect and honour the ideas, wishes, and concerns of local residents. Imagine if all major development in our city was founded on authentic community engagement by leaders and doers who believe that all development is ultimately about people.

And I spend two hours with the CEO of a major human service organization. We explored possibilities of partnership and alignment with respect development that would not only benefit their clients but would enrich the lives of the community in which his agency lives. We explored how we might increase food security in the area, create needed child care space, create living wage jobs, and develop or renovate housing, again not just for his clients but for the community: affordable but also market housing.

I drove home at the end of the day, energized and hopeful and even more so committed to undertaking work at my non-profit organization, the Edmonton Community Development Company, that will strengthen neighbourhoods, add to their local economies, while fostering relationships and trust to do more and more of the kinds of development that put people first.

Thanks to those 3 people for inspiring me.

Journey Maps

journeymaps
Download this tool

Journey maps are used often in the private sector to map out a customer’s experience of a product or service. It identifies customer needs and wants, motivations, and interactions with the product or service from beginning or end.

In terms of a journey map for you collaborative or collective impact initiative, here are some of the things it can do for you:

  • Tell the story of your collaborative journey from initial start through engagement, to where you are today
  • Can be the whole story or part of the story.
  • Identify key milestones, interactions, successes, set backs and other key touchpoints
  • Provide history for new comers
  • Deepen/expand understanding of what works and what doesn’t or of choices that were made or need to be made.
  • Helps visualize where the journey is going.

Journey Maps are visual treatments in which key steps, milestone, and decision points are identified in relationship to each other.

Download the entire Journey Map Handout (PDF).

Trends Leaders Cannot Ignore

In September I am doing six workshops at Tamarack’s Community Change Institute. One of the workshops is: Ten Trends Leaders Cannot Ignore. I am gathering data right now, investigating trends identified by others; there are so many trends we have to pay attention to that I am not yet certain of the ten I will showcase.  But here are a few trends I am tracking right now that I believe qualify for some substantive, authentic attention by our political, economic, and community leaders.

All the charts below are all based on data from Statistics Canada. Ask yourself what the implications are of these trends and what options we have to address them. While you might take issue with my commentary, the data is the data. Do you think these trends and patterns suggest good news for our society going forward?

wealth
I have written before about Wealth and Income Inequality. While the gap in Canada is not yet as severe as the worldwide trend, the gap is significant and it’s getting wider, as the chart below indicates. Continue reading Trends Leaders Cannot Ignore