Collaborating to Understand Collaboration; A New Tool

I imagine the majority of us value collaboration. We believe that doing it increases impact, fosters innovation, and is especially called for when it comes to effecting large-scale systemic change (or transformational change). Many say collaboration is more efficient than disconnected social change or social service efforts. The expectations of many funders are that grant … Continue reading Collaborating to Understand Collaboration; A New Tool

About Collective Impact: Types of Problems, Degrees of Change, Learning Loops, and Methods of Thinking

Collective Impact is multi-sector approach to large-scale collaboration that is authentically inclusive of citizens in its development and implementation - in particular citizens who have life-experience with the big problems or issues being addressed, such as poverty, climate change, family violence, and so many more. Collective Impact is not an approach aimed at creating program … Continue reading About Collective Impact: Types of Problems, Degrees of Change, Learning Loops, and Methods of Thinking

Wiki Sites are Great Engagement Tools

Collective Impact is a long-play on community change. Large scale community change takes time and over the life of a Collective Impact initiative, there will be many documents and lists produced and people will come and go as well. Keeping track of the important reports and data can be time-consuming. And imagine coming into the work … Continue reading Wiki Sites are Great Engagement Tools

SCALES FOR EVALUATING ENGAGEMENT SATISFACTION

This tool is one I developed for a quick session I taught at Tamarack's recent learning gathering in Vancouver, Community Engagement: The Next Generation. It provides an overview on the NetPromoter score, Likert Scales, the Semantic Differential Scale and Visual scales for collecting and measuring feedback from those you are engaged with. CLICK HERE FOR … Continue reading SCALES FOR EVALUATING ENGAGEMENT SATISFACTION

Why Strategic Planning Goes Wrong

reprinted by request As a consultant, executive staff member, board director, and teacher, I have had the opportunity to engage in a lot of strategic planning. I think about it, research it, and look for ideas to make it work better than how it tends to work. It has always bothered me to know that … Continue reading Why Strategic Planning Goes Wrong

Journey Maps

Journey maps are used often in the private sector to map out a customer’s experience of a product or service. It identifies customer needs and wants, motivations, and interactions with the product or service from beginning or end. In terms of a journey map for you collaborative or collective impact initiative, here are some of … Continue reading Journey Maps