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Category: Evaluation

Community Transformation, Not Just Sector Change

There is a growing body of information about the trends and forces facing non-profit organizations and even more opinions on how the sector needs to address them. There is a lot of talk and a good amount of action taking place around shared services and shared space. Social enterprise is becoming more of a player in generating revenue for non-profits. Collaborations are engaged in work force issues, especially those that are coming down the road. Funders are meeting. Governments are making changes to how they invest in non-profits. And on… Read more Community Transformation, Not Just Sector Change

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Thoughts about the Imagine Canada Forum

Got home a bit ago after taking in the Imagine Canada Forum here in Edmonton. I estimate 80, maybe a hundred folks attended, so a pretty good turnout. This was the first of the provincial forums Imagine Canada will be doing over the next several months. I extend KUDOS to the organization for embarking on a journey with others in order to create some pan-Canadian strategies to both strengthen the nonprofit/voluntary sector AND ensure that the public (including business and government folk) truly understand the value of the work and… Read more Thoughts about the Imagine Canada Forum

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Ten Ideas to Strengthen the NonProfit Sector

In this posting I offer 10 ideas that non profit sector organizations might consider undertaking to strengthen themselves.. All of them may not be necessary to the same degree for your organization but this list of ten transformations does, I believe, contain at least several major changes your organization should at least think about. Here they are in no particular order.

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Improving Business Process

One of the more challenge aspects of developing an orgainzational scorecard along the lines of the Balanced Scorecard (see posting on Balanced Scorecard) is how to set goals and metrics around improving business process. Here are several measure categories that might help you. Simplification: this measure focuses on making production easier. It may or may not improve quality or achieve any of the other measures below, but at the very least, simplification should not decrease benefits to customers. Cost-savings: this measure focuses on changing processes or introducing new ways of… Read more Improving Business Process

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Measuring Results

Everyone wants to do this. And everyone in the evaluation business has something to say about how to do it. So why not us too! We believe the evaluation of results is less complicated than organizations make it. Of course, we know from experience that often evaluating our work is made cumbersome by funders and regulators, but for now let’s pretend they are not in the mix. Here is how we approach the evaluation of results. We start with some simple questions. 1. What are you trying to accomplish for… Read more Measuring Results

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The Balanced Scorecard

The Balanced Scorecard was developed by Norton and Kaplan. It focuses on identifying global measures in four quadrants of organizational activity, which are used to assess past performance, monitor current performance, and the extent to which current performance optimally positions an organization for future success. These quadrants represent “perspectives” on performance from the viewpoint of the Customer(s), Internal Business Processes, Finance, and Learning and Growth. More than an evaluation tool, the Balanced Scorecard provides the organization with a strategic management touchstone that informs business planning, identifies performance strengths and shortcomings, frames… Read more The Balanced Scorecard

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