Improving Business Process

One of the more challenge aspects of developing an orgainzational scorecard along the lines of the Balanced Scorecard (see posting on Balanced Scorecard) is how to set goals and metrics around improving business process. Here are several measure categories that might help you. Simplification: this measure focuses on making production easier. It may or mayContinue reading “Improving Business Process”

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Learning Learning

Trouble viewing the video here, see it on YouTube  One key to organizational success has to do with the capacity of people to learn — learn from mistakes as well as learn from successes. The call for organizational learning has escalated over the years ever since our culture and economy transitioned from a “we makeContinue reading “Learning Learning”

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Build Your Own Social Network

While many organizations are setting up Facebook and MySpace pages, such social networking sites pose a number of challenges for you. First, if you read the fine print, such services will often claim that they can use your materials for any reason you wish. You may not want that. Second, your purpose may not lendContinue reading “Build Your Own Social Network”

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Innovation is intentional change

Organizational innovation calls for the players to understand and affirm the vision and direction of the organization. They need to be able to identify, recognize, and decide upon vision relevant opportunities and challenges.  To innovate effective, the organization should be intentional, objective or goal oriented, and be able to create and sustain momentum to achieveContinue reading “Innovation is intentional change”

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Quote of the Day

A company can’t will itself to be agile. Agility is an emergent property that appears when an organization has the right mindset, the right skills, and the ability to multiply those skills through collaboration. To count agility as a core competence, you have to embed it into the culture. You have to encourage an enterprisewideContinue reading “Quote of the Day”

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The Balanced Scorecard

The Balanced Scorecard was developed by Norton and Kaplan. It focuses on identifying global measures in four quadrants of organizational activity, which are used to assess past performance, monitor current performance, and the extent to which current performance optimally positions an organization for future success. These quadrants represent “perspectives” on performance from the viewpoint ofContinue reading “The Balanced Scorecard”

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