I talked to the Rogers guy today. Usually I just say no thanks as soon as I know it’s a marketing call, but I was open to a bit of sport.
I listened to him review my account, telling me all that I have which of course I am aware of. Then, he offers me 9 GB of data for only $15 more a month.
It’s a great deal, he said.
I currently have 6 GB. I said, I don’t think I ever go over 6 GIG.
He checked. You are right, he said. You have 6 Gig.
You didn’t need to check, I said. I know what I have.
Oh, not a problem at all, he said cheerfully – not really getting my point.
I said, Paying 15 more a month for something I don’t need doesn’t sound like a great deal for me.
There was a pause.
I agree, he said.
Well, I said, had you looked at my account to see that before you called me, you wouldn’t have needed to try to sell me what I don’t need, right?
This is when callers go back to the script I guess. He said, Mark is there anything else I can do for you today?
Huh? I said
Anything else I can help you with?
I thought this is crazy. I said. You didn’t help me at all. You tried to sell me something I don’t need.
He didn’t say anything.
Then I said, Wait. There is something.
He sounded cheerful once again andsaid, What is it, Mark?
Take me off your call list, I said. I would like that very much.